Terms of Service

Last updated: March 5, 2026

These Terms govern your use of fbgholding.com and services provided by FBG Holding LLC ("FBG").

1. Service Scope

FBG provides B2B managed digital infrastructure and technical services, including managed hosting, cloud operations, security and firewall management, CDN and performance optimization, email infrastructure, and software development and maintenance.

2. Engagement Model

  • Services are defined in a written proposal or Statement of Work (SOW).
  • Recurring plans are billed monthly based on agreed scope and SLA.
  • One-time projects are billed per milestone or as otherwise agreed.

3. Payment Terms

  • Typical setup projects may start around $500, depending on scope.
  • Recurring managed services may start at $100/month, depending on scope.
  • Invoices are due per contract terms; late payments may pause service after notice.

4. Support and SLA

  • Support channels are defined in the SOW (email and/or ticketing).
  • Business-critical incident response targets are specified in service plans.
  • SLA targets do not guarantee uninterrupted service in force majeure events.

5. Client Responsibilities

  • Provide required access, technical contacts, and timely approvals.
  • Maintain legal rights for any data or content supplied.
  • Follow agreed security and access-handling procedures.

6. Security and Data Handling

FBG applies operational security controls, including access management, patching, and monitoring. Data processing obligations are defined by contract and the Privacy Policy.

7. Intellectual Property

Upon full payment, client-specific deliverables are assigned as described in the SOW. FBG retains ownership of pre-existing tools, frameworks, and general know-how.

8. Cancellation and Termination

Standard recurring service cancellation requires 30 days written notice unless otherwise agreed. See full terms in the Cancellation Policy.

9. Limitation of Liability

To the maximum extent permitted by law, FBG is not liable for indirect or consequential damages. Total liability is limited as defined in the governing agreement.

10. Governing Law

These Terms are governed by the laws of the State of New Jersey, United States.

11. Contact

  • Email: [email protected]
  • Address: FBG Holding LLC, 725 River Road, Suite 32-118, Edgewater, NJ 07020, USA
  • Phone: (856) 500-3993